FAQs
Q. What vaccinations are required to board my dog?
A. For the safety of your pet and other dogs, we require each dog to be current on Rabies, Bordetella, and DHPV (Distemper). We can call your veterinarian to verify vaccinations for you.
Q. Do you accept all breeds of dogs?
A. We do not discriminate against any breed. A good dog is a good dog, and a problem dog is a problem dog no matter its breed.
Q. Can I visit your facility before I bring my pet?
A. Absolutely, we would love to have you visit and take a tour of our facility. Feel free to bring your pet to see how they will enjoy it as well. Just let us know if your pet will be joining you so we can verify their vaccinations prior to them entering the facility.
Q. Is your kennel heated and air-conditioned?
A. Yes, we maintain a comfortable interior environment all year round. We also have a generator in the event the power goes out.
Q. What payment methods do you accept?
A. We accept cash, checks, Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, Zelle, and Venmo.
Q. My dog is on medications. Will you administer them?
A. Yes, we will administer medications at your request. All medications must be in their original packaging. A medication form will need to be filled out with instructions for proper administration. You can download the form from the forms tab or fill out when you arrive. A charge will apply for any injectables.
Q. Can I bring my dog’s own items?
A. Yes, you are welcome to bring your pet’s toys, blankets, and any other items that will help them feel at ease.
Q. What type of exercise will my dog receive while boarding?
A. We get each dog out of their runs and into our play yard several times a day. We do not have limits on the amount of time dogs are in the play yard. We continually rotate the dogs throughout the day.
Q. Do you offer day boarding?
A. Yes, we offer day boarding Monday to Friday, from 8:30 a.m. to 5:30 p.m. Day boarding is different than doggie daycare. Day boarding does not have groups of dogs playing together.
Q. What are your drop-off and pickup times?
A. We are open Mon - Fri 8:30 am - 12:00 pm and from 2:00 pm - 5:30 pm. We are closed from 12:00 pm - 2:00 pm to allow for downtime for our guests. Sat 8:30 am - 12:00 pm and Sun 4:30 pm - 6:00 pm
Checkout time is 10:00 am. You are welcome to checkout later than 10:00 am, however, there will be a $18 dayboard charge per pet
Holiday hours may vary, so please ask if you are boarding over a holiday.
Q. How often are your kennels cleaned?
A. Our facility is thoroughly cleaned and disinfected every day with animal-safe disinfectants. We take great pride in the cleanliness of our facility.
Q. Do you give discounts for multiple pets?
A. Yes, there is approxiamtely a 20% discount if pets share the same kennel run. See boarding tab for prices.
Q. Can I bring food that needs refrigeration?
A. Yes, we have a refrigerator to accommodate your needs. We are happy to feed your dog whatever they are accustomed to.
Q. Do you offer group play for boarding dogs?
A. No, we do not offer group play unless the dogs live together at home.
Q. Do you offer doggie daycare?
A. No, at this time, we do not. However, we do offer day boarding.